Kyuhyun was in Taipei when the hotel he was staying at caught on fire. Reportedly, instead of taking care of their artist, the staff evacuated by themselves while Kyuhyun stayed in his hotel room, preparing his comments for his performances, unaware of the fire.
He later told his fans that he tried to figure out what was happening when his room filled with smoke, but could not make his way down. The day after, he attempted to sing "At Gwanghwamun" with his bad throat (due to sleeping in the smoke), and apologized tearfully to fans while explaining the situation.
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Fans are furious because while Kyuhyun was by himself in the smoke, his staff were all at Starbucks - and taking selfies while making hashtags such as #SleepingAtStarbucks and #MeetingOfFireVictims. Many fans believe one of the jobs of a staff member is to keep an artist safe, which they did not do when they left Kyuhyun in a hotel that was on fire filled with smoke.
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